Athena D.

Scored a great deal on nightstands, which qualified for free shipping, according to their own site. I was still charged for shipping and had to contact customer service who and was told they would credit it when item shipped. They didn't. They just cancelled the order, and then I was not able to re-order because they were "out of stock". Spoke with THREE reps about this throughout the painful experience. This was not a complicated order, and they botched it. They offered a 20% discount on any replacement; which was the SAME offer posted on their website at the time, LOL! I don't trust this company and you shouldn't either.