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Assunta R.

Contributor Level

Total Points
80

1 Review by Assunta

ScS
  • ScS

5/25/23

I purchased a corner suite from SCS and was told 3-4 months waiting, I paid and waited for my sofa to ve delivered.10 months on I had two wrong deliveries and eventually was delivered the correct one beginning of December. 2 weeks into February the seat cushions began to sink, so I called scs and they sent a specialist out who explained if they change the sponge it would only be the same as they only have one sort. I called and asked if I could perhaps go to a retailers here amd purchase some firmer sponges and could they compensate me as I had been messed around so much, he said they would get back to me. Up to date still no response so I called again only to be told they are not willing to compensate me. I cannot wholeheartedly recomend this shop as never get back you and hope you will give up trying. I am now having to escalate to ombudsman. So be very careful picking this company..

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