Leased a 2020 A5 convertible. Was my first and is my last Audi. Customer care is minus a million. Was sold prepaid service claiming " it is cheaper and will get the last service $500 if not used" found out that was a lie, the contract states differently. The car had issues that were not fixed even after keeping the car for over 5 weeks at the dealer. Will never get another Audi, do not recommend Audi.