Ordered a MONTH ago. Had to do an exchange for size (which they charge for). Sent exchange back on 2/17. STILL Not here. Order has been delayed THREE TIMES. They use FedEx Smartpost which is basically the slowest possible way to ship something so - there you go. Tracking info reveals my parcel sitting in various cities for days at a time. Reached out to CS to get some help and they stopped responding after sending a mildly generic 1st email saying they could offer me free shipping on my next return. Not helpful at all. I would never refer anybody to this website. Order somewhere else - seriously.
Hi Ashlyn,
Thank you so much for your feedback. I have responded to you via Trust Pilot but will just restate that you can reach out to me directly at 732-902-5092. I will be more than happy to refund you for the merchandise that you have sent back. I sincerely apologize for all the aggravation this has caused you. We truly pride ourselves in providing outstanding customer service.
Kindest Regards,
Mette