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Ashly H.

Contributor Level

Total Points
80

1 Review by Ashly

  • California Pet Pharmacy

4/14/17

Days after my order is placed I receive a email saying either they can only place half of prescription or they need a new prescription! There are multiple refills on file so I have to call them every month to get them to fix their mistake! I paid extra for the faster shipping and was expecting these important heart medications the day i get email! I call and complain and ask them to ship them overnight since it was their error! They get a manager on the phone who is the rudest person i have ever talk to and she comes up with every excuse as to why they can't overnight the meds that I ordered 3 days ago and should have been here today! I finally tell her that it is her company mistake and they need to make it right and i can not wait another week on the meds! She says OH Well! DO not use this company!

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