Ashlie C.

TERRIBLE to work with! I was automatically enrolled in a new plan, unwillingly. When I spoke to someone a year earlier I was told if I didn't want the policy don't pay it, so I followed this advice... which didn't work! When I called and cancelled my policy on the 15th of the month I got a bill for the remaining coverage. I filed an appeal to change the date of the cancellation with marketplace only to be denied... remember this is a coverage i didn't even sign up for! After calling to try and delete my account so this doesn't happen again, I was told it can't be deleted because it's not open enrollment. This company is a joke and ridiculous to work with! Sooo much for saving people money with affordable coverage... what a joke! Now I'm stuck with a bill for coverage i didn't have or want! If i could give them a zero rating I would! So fed up with them! NEVER AGAIN! I'll go without insurance before i EVER go through this company again!