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I love beyond the rack! Iv been ordering from them for over a year. They've always been very quick to resolve any issues. They send $10 credits if the order takes longer than expected and if an item is damaged on delivery you either send a pic and they assess it and they refund your credit card and give you a $10 credit for the trouble or they pay for the shipping to send it back. Also most things are eligible for exchange up to a year after they've been delivered so I save all my returns and send them back all together at the end of the year and it only cost $10 to ship it all back using the shipping label provided by them. I have never had a negative experience with BTR and iv placed over 25 orders with them. 5 stars from me for sure!
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I ordered 4 purses from BTR Canada recently. The second purse took time to ship but eventually...
Im happy with my order the color the style is the same thing showing in the website and size...
Hi Ashley! Thank you for taking the time to send us your feedback here on Sitejabber. We're thrilled to hear that you're happy with your purchases you have received. We always love hearing this type of feedback. Please do not hesitate to contact us should you have any questions or concerns for future purchases. Thank you for being a loyal customer of BTR!