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Ashley R.

Contributor Level

Total Points
80

1 Review by Ashley

  • Records Finder

5/20/22
Verified purchase

Keep getting charges on my card when. I cancelled many times they say it's cancelled then next month billed again

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Lovely O. – Records Finder Rep

Hello Ashley,

I'm sorry to hear that you keep on getting charged despite canceling. The account under this email address has been canceled since 2021. I've tried locating another account using your full name and was able to find one under a different email. I've checked and cannot see any cancellation request for that account. As a courtesy, I went ahead and canceled the account for you. I have also processed three refunds of $19.95. Please expect the funds to reflect in 3 to 5 business days.

If you need further assistance, please let us know. Have a great day ahead, and stay safe!

Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315

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