We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Ashley M.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping, Entertainment

Member since April 2020

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Ashley

I am so fed up with Amazon.de. I've never had any issues with Amazon.com, in all the years I've used it and trying to make my first order with its German counterpart, I am repeatedly locked out of my account, orders canceled and now charged a fee, even though I've been in constant contact with their "account specialists" to try resolving this problem. I was told it was only a verification issue, yet after verifying myself at least 8 times over the phone and email and via website, I still can't place the basic order I was trying to make. And Now they have the gall to charge me too? What kind of business is this? I live and work in Germany. I'm shipping from Germany to a German address. I've verified my payment, email, phone number, bank, etc. and now I'm charged a fee I have to go through my bank to rectify? Not because the order was canceled mind you, because they've seen this "fraudulent order go through too many times" yet they will not authorize a refund. How is that even a thing? I've tried following the conflicting guidance from their "specialists" and have been getting no where. And yet I can't talk to anyone else?

Ashley hasn’t received any votes.

Ashley hasn’t received any thanks yous.

Ashley doesn’t have any fans yet.

Ashley isn’t following anybody yet.

Similar Reviewers on Sitejabber


This online shop used to be good but now it is just bad I mean like there are so many fake...


Buyer beware - amazon.de is not safe to buy expensive items at! I ordered a 700 sony camera lens,...