I purchased this product, and the very next day was on the phone and email support because none of the features worked, yeah it showed me some information, but only what was still on the phone at the time which I didn't need any sort of software to see! They told me "just wait a little bit, it loads in bulk so it will not populate right away" 2 days went by and nothing new was uploaded, so I called and cancelled and asked for a refund. A week later I followed up on my refund and was told I would not be getting one since I activated the license key and there was uploaded information to the account. So much for "100% Guaranteed to work!" "Risk Free, Guarantee" So now I get to dispute through my bank. I only had the product for a total of 4 days and had contacted support immediately with no resolution, I think that constitutes a refund! DO NOT USE THIS APP UNLESS YOU LIKE TO THROW MONEY AWAY, in which case I can give you my number and you can just give it to me instead, I probably have better tracking skills than this app anyway.