I placed an order for three things that I really loved. I get a confirmation email stating that all items were shipped. Literally two days later I get another email saying that an item is out of stocked. This makes no sense how can you ship a box and then say ops that items not available. I ordered an outfit and I wanted to cancel the entire order because I literally have nothing to wear with the rest of my order so I call customer service. This store obviously is one that outsources their calls overseas. The person barely spoke English and she interrupted me and literally said "is it my turn to talk" "can I talk now"! Then she refused to give me over to a supervisor. So I have no refund no order nothing. The clothes are cute but don't order online. Go to the store if you can, order from another website that will actually ship your order and treat you right.