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They have a reward system that after 4 movies you get $5 you use at the theater or to rent. It takes you straight to their rent and doesn't ask you if you want to rent or purchase tickets. When I clicked on the movie I wanted it choose rent. When I called to get it change I had to wait for "corporate" to review and reissue it, 3-5 business days. Got an email back saying they could not refund at this time. I will buy my tickets through someone else from now on. I know it is only $5, but if I earned it I should easily be able to use it where I want.
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