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Ashley F.

Contributor Level

Total Points
80

1 Review by Ashley

  • MyAssignmentHelp

5/4/22
Verified purchase

Update: I still have not received my refund as of 5/9/2022

I struggled a lot with my SPSS work so I came to this site after finding the first site I was using was a bit too pricey. Initially I was drawn in with the reward of signing up and getting $20 in your wallet but what they lack to tell you is that you cannot use it on your first order. I also spoke to someone in the chat beforehand to get some more info and was told depending on my word count for my work would be around the $40 range (I also did specify to them that it was SPSS work I needed help with). So I immediate saw this as an opportunity to get the help I needed.

Upon sending in my work, I was asked to pay $59 so I did, but then on my bill says I would have to pay an additional $59 to "finish my work." Seeing that I asked the person if that was accurate and if so if I could cancel my order, but I was assured I would get my moneys worth. I was hesitant, but also desperate for this grade so I caved.

I got my work on time, paid my highly unnecessary $118, and checked over it to see it was only 50% completed. I copied my instructions over from my canvas and even went into further detail via the text with the person doing my work and still received work that wasn't complete and riddled with grammatical errors. Beyond frustrated at this point I fixed the grammar issues myself, kept the original math from this company and found help for the second part of my work through someone else.

I expressed my distaste for my work only being 50% and all I was offered was some unfortunate cheap apology and the offer to fix it. At this point I had already turned in my fixed work and only asked for a refund, to which they only offered me a 20% refund, which roughly accumulates to about $20. Don't use this site, be smarter than me.

P.S. I just got my grade back and the points I got deducted off were from the math that I included from My Assignment Help.

OH! They also said that they tried to call me, but the only phone calls I received were from Iowa, were labeled as a spam caller on my phone, and only received between the hours of 10pm - 11pm. So, no I wasn't answering those phone calls.

Tip for consumers:
Find a different SPSS help site.

Products used:
SPSS homework help.

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Customer S. – MyAssignmentHelp Rep

Dear Ashley F.,
We sincere apologize for having such an experience and request you to share the Order ID so we can look into the matter.
We will ensure to give you a satisfactory resolution over it.

Thanks!

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