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The clothes on there are cute, but very cheaply made. You could find better quality at a forever 21 for a third of the price. Also, they sell out of sizes super fast. Having to skip almost every month was a pain to remember.
My biggest gripe with this company is their terrible costumer service. I had canceled my monthly subscription through their Facebook chat but was still being charged. After realizing this and reconnecting through their website chat, I demanded a refund along with my account to actually be shut down. The entire time the person I was chatting to was completely just trying to tell me it was my fault and pressuring me to keep my account/ not take a refund. Since my money was so important to me eventually I got it.
I hope they go out of business soon.
Ashley B.'s review of JustFab earned 2 Very Helpful votes
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I have had to send back every pair of shoes I have ordered. The shoes are uncomfortable and the...
Hello Ashley,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our member service team will be contacting you within 48 hours to further assist you.
Best,
Ivy