Ashley B.

Jane.com is almost ENTIRELY poorly-made Chinese garbage! I purchased a cute pink cardigan, and while it looked exactly like the photo, a giant hole opened up at the right sleeve cuff the moment I put it on at work! It was humiliating because within 30 minutes the entire sleeve tore at the seam all the way down to the elbow! I'm sure a handful of items are OK but most of it is cheap, poorly made, no-name Chinese garbage that you can get much cheaper on Amazon. Thankfully the seller quickly replied and refunded me in full, but never again! I'd rather spend more for better quality merchandise! The shame of it is, I got sucked in and made several purchases over the last few weeks. A pair of boots that I ordered were cute in photos, but in person looked very cheap and were definitely not a true-to-size size 8 as stated :(

A few years ago, I ordered several tops and dresses, all in XS, from the Venus catalog and everything was much too large for me (5'5", 125 lbs). Not to mention half of the items were totally different colors than what was depicted in catalog photos! Rather than lose most of my refund to their HORRIFIC return policies (you can lose up to 65% of your refund WHILE ALSO having to pay for return shipping out of pocket), I kept everything begrudgingly. I just tried to list a Venus maxi dress on eBay and got my listing reported and taken down because I *GASP* used a photo of the dress from their online catalog. I've resold tons of brand name clothing items and products on eBay using stock photos for over 15 years and NEVER, EVER had a company have the gall to report me to eBay! I will absolutely never do business with this horrible, selfish, greedy company ever again! I love how they act like 'free shipping over $100!' is SUCH A HUGE FAVOR to the customer, when I know plenty of awesome clothing brands that offer free shipping on $25 and $50 orders! And forget ever finding coupons to use! Who do these people honestly think they are? They don't deserve your business or your money! STAY AWAY!