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Ashlee A.

Contributor Level

Total Points
80

1 Review by Ashlee

Wix
  • Wix

4/13/21

The only good thing I have to say about wix is that in order to actually build your website they have easy to use features. Other than that since I have purchased the business account on wix months ago my site has been completely useless because the Wix Payments Team has been nit picking every little thing that's on my website and requiring that I change my website exactly to their liking while holding my money hostage. After complying with literally everything that they asked (mind you they told me to do the same thing to my website over and over again after I had already done it) they tell me that I just need to take my products off of my site completely in order to receive my money that I've already earned. You can't even get a hold of this payments department by phone and they take AGES to respond to requests via email. Since I can't properly run my business using this I will be switching to another provider ASAP. Except I can't do that until they actually transfer me my money that they're holding hostage, I've completed their last request weeks ago by taking my products off my website so that I can finally get my payout and switch providers and they have yet to do anything about it.

Products used:
Business e-commerce plan

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