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Asha A.

Australia

Contributor Level

Total Points
80

1 Review by Asha

  • Taylor Swift

1/24/24

Unbelievably bad service over months they have driven me to the point of tears. Numerous orders never arrived and ruined xmas for the kids, we got a refund. But the last order I waited on til today they just refunded me - for months they had 4 items and waited on 1 more - they just deleted the whole order today because 'whilst you were waiting on one item the others sold out'. They literally sold my items that I bought last year, that were in stock, now sold to other people. From underneath me. Un-freaking-believable I am livid. And so sad to tell my daughter xmas got ruined twice. And that's how they drove me to tears of frustration.

Tip for consumers:
I waited months to get screwed over twice . Christmas ruined, general swiftie happiness of the household ruined. I wasted hours of my life . I hate them more than Telstra. they are the only customer service in the world, worse than Telstra

Products used:
Beyond bad - got nothing

Service
Value
Shipping
Returns
Quality

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