Chichime.com is more than happy to take your money and rapidly send you a poorly made product. But, when you inquire about returning or exchanging a product the company refuses to communicate with you. The only method of contact is through email. I emailed *******@chichime.com six times about exchanging a product and got no response. For $80 I would like to be pleased with my purchase. Not saddled with something I do not want. My overall recommendation is - DO NOT BUY FROM CHICHIME.COM!