The Bay states they have Easy Return... ummmm, hardly. Returns cannot be completed by curbside drop off (which is ok) - so you would think they would make it super easy to return items via Canada Post. Not happening - Canada Post is not an option, and a courier service is the only way. So, you have to drive to drop off your parcel... and pay $8.00. I think The Bay should take a page out of H&Ms return policy.