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I received my order, but the item does not match my order. They wanted me to accept only a 20 off coupon instead of a full refund like any honest website.
Arwa K.'s review of NewChic earned 6 Very Helpful votes
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Dear Arwa k.,
We are sorry for the issues you have experienced and sincerely hope you can give us a chance to fix this issue. In your case, since the product you have received does not match your order, please keep in touch with the after-sale customer service via the link https://secure.livechatinc.com/licence/10095588/v2/open_chat.cgi?groups=2 with some photos of the item showing the problem, as well as the SKU sticker and the shipping label. We will set your case on priority to the senior staffs and offer you a reasonable solution after checking the photos carefully. Thanks in advance.
Best regards,
Newchic team