Wonderful programs. Abysmal to non-existent customer service. Service stopped working in August & technical support was rude & useless. Attempted to cancel - this took 60 days. Attempting to get 3 months service charges credited back & the agent stalled, was rude, & refused to listen to me. Today I called my bank & filed a dispute which usually works. I will never recommend or use Acorn streaming or buy from Acorn again.