AR T.

I will not be using FedEx in the future. We were having something delivered, we called FedEx and left specific instructions to leave the parcel by the front door, as no one would be home. They agreed. What do we know? They came, no one was home, so they took the parcel back. We then called, and were told that because it was a mistake, they would re-deliver the parcel. Then the next day we get a call saying we would have to come pick it up from there head office, although we received a verbal promise it would be delivered. Inconvenience and waste of time. They clearly do not communicate messages among each other.