Arne N.

Martin R. De Laureal, Jr. As executive vice president and president of IBERIA Wealth Advisors and Iberia Financial Services. May he improve the services they provide for the Elderly. My mother of 97 has 2 trusts with Iberia. Iberia inherited many of the problems that Gibraltar Bank started in 2005. At that time my mother was worth over $4,000,000. She is now worth approximately $100,000. She will run out of money in 2020 and will have to apply for Medicare. Problem there is $265,000 on the ledger in her trust yet Iberia is unable to come up with an inventory of what this personal property represents. If that is kept on the books and her Trust is not liquidated she will not be approved for Medicare. It has been long documented that my mothers care costs approximately $12,000 a month. Their Wealth Management has no idea on how to handle a situation where one of their clients runs out of money and needs to be moved over to Medicare to continue her care. They also have no idea on how to liquidate personal property that favors their client. Please investigate. Kimberly Ross the representative of my mothers Iberia account in Coral Gables FL She does not answer emails or questions. Most recent is giving me her department head's contact information. It will be worth your while and an example to not follow in the future.