First of all these people are thieves and liars. The website offers a 10% discount and once you start ordering your paper it never gives you an option to enter in the code. The next day I call them to ask for my discount not only did they give me a hard time by constantly saying we will call you back shortly but they were offering to give the 10% only if I make another order. Later the supervisor calls and offends me by saying "is the 10$ that crucial for you that your making a big deal." Very unprofessional and shocking service. May even consider escalating the issue for offending me with that rude comment.
Dear Armine M.,
Thank you for sharing your feedback with us.
Please, accept my apology for the inconveniences caused.
AP does not offer discounts, and I am sorry if someone has promised you any. I am sure support team did not mean to offend you. If you provide me with your order number, I will make sure to check this issue and offer some reasonable solution.
Best regards,
Cody Johnson
CEM