I'd.me is a security measure that purports to make signing in easy but safe. It requires information authenticating the identity of person signing in. Basic info is pretty straightforward. MFA is the tricky one. Online users are expected to be literate with internet jargon like downloading vs uploading, selfie, and the like. The instructions on uploading document is not that clear to me. I happen to luck out on guessing what I'm asked to do. Maybe you will be as lucky.