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I ordered an item. They quickly took my money and then went silent. I ordered on 04/20. Today is 05/12. My one-item order arrived today. It is not great quality; it's not worth returning but it will cement the fact that I would never order from them again. Just shoddy and greedy.
THE worst customer service ever. Mailing time (paying extra for FIRST CLASS MAIL) is 7 to 15 days? 15 days from Texas to Florida? Is it walking? I suspect this is nothing more than a PO box in Texas and these are manufactured for pennies in China and shipped to the US. Stay away. The product looks cute but the company is horrible.
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Hi Arliss, I'm so sorry to hear you haven't had a good experience. If you need any help resolving any issues please contact our team at support@jane.com so we can get you taken care of.