UNBELIEVABLE! Did you know Spokeo can cancel peoples account for simply going to rental sites helping a friend find a place to live, and Spokeo pops up and if you don't use them or you use them then cancel your account because you don't need their service anymore they retaliate and cancel your account.? Talk about being totally messed up for a company for this is the craziest excuse manager Dave ID 11*** gave me, I am speechless. Beware when you use Spokeo they cancel for actually no reason at all and falsely accuse members of the dumbest lies I have ever heard of that is totally unbelievable. Use google pay or PayPal instead, they don't flag your account for going to rental places to look at potential places to live! Lmao
Dear Arlette:
I received your complaint to the Sitejabber.com page for Spokeo, on February 3,2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Once an account has been flagged for suspected use which violates our terms - which may have been related to your rental search - an account is flagged, cancelled and refunded. I would recommend you try searching for a FCRA compliant service. Again, I greatly apologize for any inconvenience caused by this process. You can read more about our Terms of Use, by visiting spokeo.com/terms-of-use
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo Customer Care