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Arkadiusz I.

United Kingdom

Contributor Level

Total Points
80

1 Review by Arkadiusz

  • Kinguin

1/10/21
Verified purchase

Avoid. Not worth your money
KWTVGHJD8LK
Avoid.
I've purchased Guild Wars 2 code which doesn't work and Kinguin sided with the seller, refusing a refund or any solution. Proof can be uploaded on request.

07.01.2020 Update

"Dear Buyer,

Please, accept our most sincere apology for the inconvenience. Unfortunately, we cannot assist you with this issue any further.

Please, accept this 10% discount code as compensation for the inconvenience: #####-###########

Should any questions or doubts arise, please feel free to contact us.

Kind regards,
Karlito"

Latest reply from Kinguin.

First, they sold me a product that doesn't work and now they don't want to refund me the money but giving me a code to make another purchase. It's like buying again from someone who already cheated you and took your money away from you.

Customer service close to zero.

Closing account and never buying anything from them again.

And that is a final thought - AVOID KINGUIN, if something goes wrong their warranty is not worth a penny, you are getting nothing.

Tip for consumers:
Avoid, not worth your money. If something goes wrong there is no help but generic replies from the customer service.

Products used:
Computer games

Service
Value
Shipping
Returns
Quality

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