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First of all, they give a window of 8am-5pm so you have to take off from work to be there. Then it always takes 2 visits to fix (1 to diagnose and order parts and the other to install). Finally for this issue with my fridge they rescheduled FOUR times! Thats 4 times I took off from work and then got a call "sorry no technicians available".
Once someone does show up they tend to be friendly and competent but the scheduling office is far from being so.
Ari K.'s review of SearsHomeServices earned 3 Very Helpful votes
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Tech called but called to Confirm that he was on his way. I missed the call but promptly returned...
This company has not taken care of my washer. I had to pay in advance for the entire service....
