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Ariel T.

Fortlaudardale

Contributor Level

Total Points
80

1 Review by Ariel

  • Puerto Rico Car Transport

5/31/23
Verified purchase

DO NOT RECOMMEND. This company is great just until you pay. After paying there's no way of getting a hold of your agent and customer service is rude and disastrous. A car is an important an expensive asset in a customer's life. This company will make you feel like it was stolen, with no updates or communication at all. Completely disappointed, regret doing business with them.Car was supposedly be picked up the 19 which never happened and picking up the car. The 23rd car was supposed to be there by the 31st which I have receipts and everything print out. And customer service who does the booking never contact you guarantee me that the car was there the first which is never happen now they're telling me that the car will be there to the six. No refund now I got into more expenses, rental cars. Add another flight back because they don't have control. Supposedly that's last time I'm using this company when you make a booking they sell you the stars the moon after that no communication at all you call customer service sucks that's not the way you do business when I called and I make the booking I was very specific I needed that vehicle there for the first that's why I went a go ahead and pay it because the supposedly person that I spoke to that does the booking guarantee me that if I would've known that this car would not made it there I would never ship it in the first place. How dumb can I be doing it knowing that the car will not be there no good for you guys company

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