This agency is borderline a fraudster. I was false advertised a price on their site, and when i booked the ticket i received my actual invoice for three times the price. Upon explaining the situation through email, they just replied back with the invoice of the cost of my ticket. They basically didn't acknowledge anything i wrote. After this, I sent them screen shots of the listed price on their website and google flights and they just didn't reply. Also i waited on hold on their telephone for an hour before they either hung up or the line disconnected. Worst customer service i have ever received, and they have basically frauded me out of money. I will contact visa next to try to get my money back but that will be a headache.