Product is great, but it has nothing to do with BB as they are just a reseller. What they have fully under their control is Customer Service and that is where they lack tremendously. Zero customer focus with typical attitude "you will wait till we are good and ready". I had over $3K in orders for wheels and tires. Some of the items were not delivered/lost and order was not delivered as communicated. All I got from them for weeks was "warehouse is investigating". At the end i had weeks in delay and extra costs. It would be cheaper and faster for me to buy locally. Will not buy again from this vendor.
I do have to say that wheels and tires were as I was hoping they would be. So 5 stars for Vision wheels and Toyo Tires, Zero stars for BB Wheels experience.