Archie L.

I ordered a book in December 2022 and received a notification to say it had been shipped (virtually immediately) and that the book would arrive on or before Sunday 8 Jan. Today is Saturday 7 Jan and nothing. There is no post on Sunday! I contacted them for a refund and was told the book is nearly ready to be shipped so they can't refund! They also had the nerve to extend / create a brand new arrival date of 25 January! These people are operating on the basis of lies and half-truths. It amounts to fraud. They operate out of Abebooks, and Amazon, the former a site which has gone down the drain over the last couple of years. Amazon has a customer-centric policy which Abebooks presumably abides by but not Bookdepository which cares not in the slightest about its customers, only about itself. When a company does this it is a sure sign that it is on a downward spiral to bankruptcy. Hopefully this company of liars and deception-mongers will fall, because it has forgotten the cardinal business rule namely, that it exists to serve customers not the other way round. I wrote back and told them I wanted my refund and that I would file a complaint to Abebooks and Amazon, because this is not acceptable practise. It seems that honest booksellers are somewhat sparse these days. Whereas sharks like Bookdepository are everywhere. To my book reading and loving friends, beware the scam that is Bookdepository!