Arabella C.

Absolutely so disappointed by the lack of service in this particular branch of Sports Direct. I can only speak of the footwear department. It took an hour to pick up a pair of brown smart shoes for my son. Only one visible member of staff on the floor at footwear and they were overwhelmed with customers. Eventually after I had spoke to someone at the till another member of staff turned up. I'm sure it was her first day... Spoke to the footwear supervisor' he was unaware of the situation on the floor as he appeared from a stock room. He said they were understaffed... Didn't have a lot of staff... blah blah!. I have to say that I did say to him that his staffing problem was not mine. I'm sorry now that I didn't say when he said he was the footwear supervisor "Well Supervise" At the till the shoes were in fact dearer than advertised. The shoe was the last one in the size required and had a bump on the leather they took 10% off. I'd have preferred no discount and no bump! Moral of story here is don't go into Sports Direct, Castlebar on a Saturday afternoon unless you have hours of your precious time to waste. Not all Sports Direct Stores are run like this one. Someone somewhere is getting paid to manage this store. Perhaps training from the top down would be something to consider here.