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A R.

Contributor Level

Total Points
81

1 Review by A

  • ASOS

7/8/16

I ordered a dress from ASOS on 6/29 and I got an email that day stating the merchandise shipped and it was guaranteed 4 day delivery. When you click the tracking info on the email, it only tells you that the mdse left the warehouse and "will be with you soon" no tracking # or anything else. When the merchandise did not arrive by 7/5, I sent an email inquiring about the status and NO RESPONSE. There is also no phone # to reach them. I then placed an inquiry online stating my package hadn't been delivered and it showed it should've been delivered by 7/6 and if it didnt, to please submit a complaint and they would respond RIGHT AWAY. Again, No response. Submitted another inquiry on 7/7, no response. So now it has been 3 emails IGNORED. What kind of business is this? I'm disputing the charge and never shopping with this website again. What kind of site doesn't have a phone # and ignores your emails?

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