A P.

What arrived was VERY different than what they advertised...
We bought a package for £ 300 that was to include a basket of flowers and a white and red bottle of wine. When the flowers arrived, they were completely dried and wilted. They were completely unacceptable (and honestly embarrassing to be given as a gift).
When the wine was delivered, a lady showed up holding two bottles that cost £ 7 at Biedronka. They had no packaging on them, not in a bag or anything. We think the delivery person took the wine that we ordered and replaced it with the £ 7 bottle from Biedronka.
When we reached out to FloraQueen, Cris was rude, defensive and not helpful. He suggested we get 30% off the next order - we requested to have the existing ordered refunded or replaced. As FloraQueen is not responding seriously to our concerns, we have filed a fraudulent charge report since what we purchased was very very different than what they delivered. What a SCAM.