I've recently asked for a refund back due to their service, they didn't meet the standards I was looking for when using their website so I cancelled my subscription with them a week before it was going to renew. A week later I had $39.95 withdrawn out of my account so I asked for a refund and they said it'll come in between 5-10 days. It's been two weeks and I still have not received my refund back, I am mad that not only has their service not meet my standards, they couldn't give me back my refund that I asked for in the given days I was told to wait.