Antonino D.

In September 2019 I opened a Skrill account. I paid in £50. After paying in £50 they request KYC AML details to activate/verify the account. This is normal procedure and I forwarded my details. To my surprise they left the account in a suspended state. I couldn't withdraw the money I had recently paid in. In early July 2020 I received an email notifying me that my account had been verified. Then on 30th July 2020 I received another email stating they wanted to end the "business relationship" and that an administration fee will be deducted amounting to £50. This was recorded as a Repair Fee. So, they didn't even have the courage to record it as stated in the email. Firstly, they suspended the account for well over 9 months. When they eventually verified it they then immediately closed the account and emptied the balance. I am now £50 out of pocket simply for opening an account which took ages to verify and then received a charge which emptied the balance. I have in all this time not even had the opportunity to use the Skrill service, not even once. An expensive lesson and very foul play.