Antoinette B.’s Reviews of Retro Stage & more

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Retro Stage

Clothing Other

“I'd never order from them again”

9/4/19

Ordered a dress and shawl to match in sale. Immediately recieved email stating stock was out but could I wait. I did wait. Eventually after a number of emails from me to them they posted the dress... late. The tracking information was not recognised by delivering company. I could see many other customers emails popping up on my feed... no privacy or security there. Thenter told the shawl is out of stock... but is still on sale on site with no indication that it's not available. I pointed this out and told actual and virtual stock are 2 different things. They have my money... I don't have the product and they're offering it to sell to more customers?

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Candy L. – Retro Stage Rep Over a year old

Antoinette,
Thank you for your order and so sorry to hear the problem.
Since I found nothing via your name, could you tell me your order number, Or could you please send me your name or the email address which you used to place your order so that we can check for you soon？

If there have any more request, please kindly contact me via email address: service@retro-stage.com
Or you can call 1 (213) 618-3186 / +86 13092605881 ( Due to the world time difference, the phone will be unattended because of the off-duty. Please contact us by email, we will reply to your email within 24 hours, excluding weekends and holidays.)
Have a nice day.
Yours,
Bree