Antimere R.

I ordered an item that was on sale and chose to pick it up instead of having it delivered (for the same price as the item). After waiting one month to pick it up, I received an apology. Email the night before letting me know that my item is no longer in stock. This is a common scam that I only expected from Neiman Marcus, but CB2 seems to be playing the game now. Not letting me know until the night before delivery, after making me wait over a month, that my item is no longer in stock is terrible service. I received a stupid apology email and a stupid $30 store credit that does nothing to make up for this inconvenience. I'm done ordering from this company.

I order from Farfetch often and I can often find deals/steals on items outside of the US and they arrive within days. (I'm shocked to see negative reviews but they are not my experience so I can't argue.) All of the pricing includes import and customs fees so you won't be surprised with another bill after your items arrive. All items are genuine and usually arrive in custom/boutique packaging with notes from the retailers. Even though you are ordering online you still get the luxury treatment.

The only hesitation I have about writing a positive review is that I don't really want others to find this gold mine and snatch up the items that I want.