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Ordered intake over the phone, clearly went over my order and then shipped the wrong part. Was on the phone with them 3 times for about 2 hours and then they realized they had the wrong part on line in their own catalog! Parts guys apologized and sent a stupid wine voucher which I still had to purchase a case of wine... instead of giving me a percentage off. Waste of my time.
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It said get a 10 pct discount, yet I didn't see how to get it. You should make it easier.
Price for product was competitive, but shipping costs were way too high for item I bought. Not...
Thank you for the feedback. We apologize you were not satisfied with your shopping experience. We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at socialmedia@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.