Anthony R.

I booked an MSC cruise with VTG and paid for the cruise. Two weeks later the price of my cabin went down by over $1,000. I requested the adjustment in price or a shipboard credit to put me on par with passengers who received the lower price. VTG said MSC would not allow the price change. I called MSC and they told me that the price adjustment is up to the booking agent and had I booked directly with MSC they would honor the current price. So bottom line is that when booking a cruise, always deal directly with the cruise line as agents such as VTG are useless intermediaries.