Carla, the woman who I dealt with in the phone was argumentative and not helpful.
I asked to speak to a supervisor and she put me on hold and never came back. The rate she wanted to charge was 42.00 higher than the quote she gave me. When I declined she argued and told me I couldn't get a better rate. While waiting, I got on line a booked a room for the original quoted amount. Never trust these people, call the hotel directly.