Anthony M.

I started taking Le-vel at the suggestion of a trainer. When I got the product I was very excited to start the program. After a couple of days I noticed I was getting an upset stomach almost immediately after taking the shake. Upon further investigation the product is chalked full of milk products but I was never told that before starting the program. I decided to stop and try again in a few days and again the same reaction. I stopped the program and gave the remainder back to trainer to use. I then get a second shipment and my account was deducted for $250. I could not find a customer service number anywhere. The company is set up to not have to deal with customers one to one. I finally got information from the trainer on how to return product but it's been 2 months and I still haven't been reimbursed the $250. This company has very shady customer service and will not provide ample contact so you can speak to a representative. I think that is by choice. If you are a promoter/seller of the product you better make sure your customers know they will automatically get billed on a month to month basis or when they get billed the next month they will not be happy with you!