Purchased a Dremel kit from them the on-off switch went bad after 6 weeks of owning it customer service was five star they sent me a new kit without having to send the old kit back and my wife said fix the new one I ordered a new switch online through their website hooked it up everything works great no complaints five star in my review and I would definitely buy from them again
Tip for consumers: Very professional well-trained people over the phone no issues at all everything was taken care of at a moment's notice