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The contractor missed the 9:00 appointment. He called and rescheduled for 11:30. He arrived after 12:00. He then left the job because he did not have a stud finder and went to get one. He was gone for over an hour. When he returned he mounted the TV successfully, but spent hours trying to run the cord through the wall, which he eventually gave up on. Then he charged my elderly mother $203 when Porch had quoted $118. As you might expect, I am furious.
* Porch attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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