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Anonymous D.

Contributor Level

Total Points
84

1 Review by Anonymous

  • PositiveSingles

10/24/21

I wanted to get back into the dating world post diagnosis and thought this was the best site due to multiple recommendations through a Google search. Might be due to the fact that they have an affiliate program, ugh.

I was browsing for some days and even got a few matches. I never pay for dating sites so I was fine with waiting for a premium user to message me. The problem is after completing my profile with my personal experience, the next day it said my account was suspended. The site and their email after contacting them said due to suspicious activity.

But I literally put real photos while most people had no photos or faceless photos yet somehow I was the problem? The only thing could be not replying to messages from people I wasn't interested in. People way outside of the perimeters I set for my search like age was set to 35 max and I got people 60 years old messaging me. Of course I'm not going to reply.

Anyway the reason for the review, truly is because they asked for drivers license or passport verification in order to lift the account suspension. I found that incredibly odd for a site that was pretty much for people wanting to be anonymous. We don't even use our first name just a username and a postal code. In the email they refer to me as member so support doesn't even know my name!

So what is ID going to do exactly when nothing on my ID would verify who I am based on my profile. Besides the photo but literally everyone's government issued photo ID looks nothing like their social media picture.

So I had to do a proper customer review search and here I found other people talking about being scammed and asked for ID. Very suspicious. Wouldn't recommend.

Tip for consumers:
Read reviews to make an informed decision. Don’t expect to stay on the site for long with their random suspensions.

Service
Value
Quality
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Positive S. – PositiveSingles Rep

Thanks for your feedback. We are very sorry that your account has been suspended. Please contact support@positivesingles.com and we will get your problem resolved. To ensure all PS members’ security, we have to verify users' accounts that have suspicious activities. Although we will absolutely keep your ID confidential, if you are still concerned about privacy, you can opt for another 2 verification methods. Take a photo of yourself holding a sign-up with today's date, username, email address, and the name of the website. You can also call (416)628-1072 to verify the number you've registered your account with.

Anonymous Has Earned 4 Votes

Anonymous D.'s review of PositiveSingles earned 4 Very Helpful votes

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