Anonymous A.

We are sorry for any confusion. "One Time" was a clarification we added because we had a number of members who thought it was a recurring monthly fee. So we added the "One Time" to help clarify that it is only a one time annual charge. We are working on different ways to word this and are open to new ideas. I've included some additional information that might also help. If this reply was helpful please consider revising your review. Sincerely, The DentaCard Family

What is the $10 one time fee?

We didn’t want to simply raise our price because in the 15 years we have been in business we haven’t once raised our prices. But we did want our members to know why there is now this additional cost. There are a number of reasons we had to add this fee in recent years. First and foremost when a plan is purchased, even if we do not mail a physical membership card, a number of non-refundable fees need to be paid regarding discount plan regulations, network fees, and compliance fees. When someone requests a refund, there is no way for us to get those fees back. It’s the old one bad apple ruins it for everyone scenario. Additionally, in recent years states have enacted a number of additional regulations and audits for discount plans which have driven our costs higher and have made it harder for us to service our members. We will always continue to strive to keep our plan cost down and we appreciate your understanding. We love providing great customer service and we greatly appreciate our loyal customer base.