Ann W.

The bath mixer tap I bought failed after 5 months. After a very slow response from customer service they agreed to refund the purchase price but did not refund the postage I had paid having it delivered - very petty. I sent them a copy of the £70 plumbers bill for having new taps fitted but they won't pay it. So due to THEIR product failing I am a total of £76.95 out of pocket. As I am currently unemployed I cannot afford this loss. What makes it worse is they just don't seem to give a stuff! I would never use them again and would not recommend. Funny how on their site they get 5 star reviews!