Overall my experience has been pretty good. 0% the website is a bit confusing to me I believe I've written you about it before that it's confusing when I have ordered something and I come back to a comment that my order is about to expire when I've already ordered it. The products appear to come from California I'm sure they begin in China but there should be a return possibility to California in my opinion.
Once again the fact that in order to return the product it has to be returned to China is unfortunate.